AI Chatbot Development Company
We build AI chatbots that answer in seconds
Your team answers the same questions all day while buyers sit waiting. We build chatbots that reply in seconds from your own systems, book the meeting, and pass anything sensitive to a person.
NextOnboarding a new client takes my ops lead a full week.
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Awards & Recognition
Trusted by 50+ Brands Worldwide
Proven In Real Sales Numbers
AI Chatbots Are Already Moving Revenue
In 2026, AI chatbots are proving their value in real sales numbers, from controlled experiments to the world’s biggest retailers.
See what an AI chatbot could add to your sales.
- 16.3%
Increase in sales when an online store added an AI chatbot to answer shoppers’ questions before purchase.
- 35%
Higher average order value for shoppers who use Walmart’s AI chatbot compared to those who don’t.
- ~50%
Of Walmart app users have already used its AI shopping chatbot, showing how quickly customers adopt one that helps them.
- #1
GenAI chatbots are expected to become the most valuable customer service channel within two years.
AI Chatbot Cost Calculator
What Would Your AI Chatbot Actually Cost?
Answer a few questions about your chatbot and see what your project would cost. Takes about 60 seconds.
Services we offer
AI Chatbot Development Services We Offer
Whatever stage you’re at, we handle it. From figuring out what your chatbot actually needs to do, to building it, to keeping it accurate months after it launches, so you’re not left wondering who fixes it when something breaks. Here’s exactly what you get.
Chatbot strategy & consulting
We map out exactly what your chatbot needs to do, who it needs to talk to, and how it should behave before development starts, so you are not paying to rebuild it later.
Conversation design
We write how the chatbot responds in every situation and give it a tone that fits your brand, like Therapy Talk’s therapist personas.
Custom chatbot development
Your chatbot is built around your specific requirements and processes instead of adapting a generic template, so it works the way your business actually runs today.
System integration
We connect the chatbot to the tools you already run instead of leaving a standalone widget, like SmartMedHx routing every interview to the right provider.
Internal chatbot development
We build chatbots for your own staff, not just your customers, so questions get answered inside the tools your team uses, like our CPG AI Slack Bot inside Slack.
Compliance-ready builds
We build to the rules your industry requires from the start, including GDPR, HIPAA, SOC 2 controls, and FHIR for chatbots that talk to EHR systems directly.
Chatbot testing & QA
We test for accuracy and security before the chatbot ever talks to a real customer or patient, checking every response against real scenarios.
Chatbot audit
If you already have a chatbot that is not performing, we review it end to end and find what is actually going wrong instead of starting over from scratch.
Support & maintenance
We keep the chatbot running and fix issues as your business changes, so it does not get worse over time the way an unmaintained chatbot drifts.
Performance optimization
We watch real conversations after launch and keep tuning accuracy, the way IFPG’s chatbot brought manager escalations down 25% after going live.
Team training & enablement
We train your own staff to manage, update, and get the most out of the chatbot, so you are not coming back to us for every small change.
Enterprise chatbot development
One chatbot that works across departments, with the access rules, audit trail, and single sign-on your IT team will ask for, connected to the systems you already run instead of sitting beside them.
Private cloud & on-premise deployment
The chatbot runs inside your own cloud account or data center, so customer and company data never leaves the environment your security team controls.
Single sign-on & role-based access
Staff sign in with the accounts they already use, and each person only sees the answers their role is cleared for, down to the department and the document.
Security review & compliance documentation
Your security and legal teams get the architecture, data flow, and audit logs they need to sign off, mapped to SOC 2, HIPAA, or GDPR.
Multi-department rollout
HR, IT, finance, and support each get their own knowledge sources in one chatbot, rolled out team by team instead of all at once.
SLA-backed support
Agreed response times, uptime targets, and a named team on call, written into the contract instead of promised on a sales call.
Why Teams Build With Us
Benefits of AI Chatbot Development Services for Your Business
Kodexo Labs’ AI chatbot development services build conversational tools that answer instantly, work for customers and staff alike, and scale without adding headcount.
Chatbot Types
Types of AI Chatbots We Develop
Our AI chatbot development services cover the main kinds of chatbots businesses ask for. They differ in who uses them (customers or staff), where they run (website, phone, WhatsApp, mobile app), and what information they use. Each type is based on chatbots we have built for clients, and all of them follow the same standards for accurate answers and data security.
Voice Assistants
People speak instead of typing, on the phone, in a mobile app, or on a website. The chatbot answers by voice or text from the same system.Multilingual Chatbots
One chatbot holds conversations in several languages and keeps the context when a user switches language.Enterprise and Internal Chatbots
Staff get answers to HR, IT, and operations questions inside tools such as Slack, so internal teams handle fewer routine requests.Lead Generation Chatbots
Visitors ask questions, the chatbot collects their details, and qualified leads go to your sales or intake team.Customer Support Chatbots
Customers get answers from your approved information at any hour, and complex cases go to a person with the full conversation attached.Knowledge-Base Chatbots
Answers come only from your documents, policies, or manuals, and the chatbot says so when a question is outside them.WhatsApp and Messaging Chatbots
The chatbot runs where customers already message you, including WhatsApp, SMS, and Slack.Mobile App Chatbots
The chatbot is built into your iOS or Android app, with voice and text.Tutoring and Coaching Chatbots
Users practice a skill or work through a goal in a guided conversation, and the chatbot remembers earlier sessions.
Tell us the problem. We’ll tell you which chatbot fixes it
In one 20-minute call, our AI team maps the right service, the systems it connects to, and a realistic timeline, so you leave with a plan instead of a sales pitch.
Featured Work
Real Case Studies From Our AI Chatbot Development Services
See what we’ve built and what actually happened once real people started using it. These are finished projects, not ideas or drafts.
- Automotive
- E-commerce
- RAG
- Chatbot
Cargentur
Cuts staff time on buyer follow-ups with pages that load in under 2 seconds.
An AI chatbot and personalized-webpage system that answers buyer inquiries from car listing sites automatically instead of a person doing it by hand.
- 2sPage load after an inquiry
- 99.9%Uptime in production
- Healthcare
- RAG
- Chatbot
Patient Information Chatbot
Answers patient questions in under 4 seconds at 90% accuracy, zero hallucinations.
A healthcare chatbot that delivers patient information from an approved document library only, and says so clearly when a question falls outside it. Client name withheld.
- < 4sResponse time
- 90%Accuracy, at 95% efficiency
- 24/7Patient availability
- HR & Recruiting
- Conversational AI
Fairness Factor
Gives employees back 4 hours per review cycle they'd otherwise spend prepping alone.
A conversational AI Sidekick that helps employees prepare for performance reviews, predicts likely outcomes, and generates a personalized brief.
- 4 hrsPrep time saved per review cycle
- 3-in-1Prediction, documents, and coaching in one flow
- 1stTool to combine goal-setting, prediction, and self-advocacy
- Healthcare
- Conversational AI
- RAG
Angel Candeaux
A memory-driven AI companion launching to support 100 active users.
A personal-development chatbot that turns a therapeutic methodology into a structured, ongoing conversational experience with persistent memory across sessions.
- 12–14Week delivery timeline
- 100Active users supported at launch
- 30Days of post-launch support
- 24 hrsResponse on critical issues
- Healthcare
- Conversational AI
- GDPR
Therapy Talk
Cuts time to first support from about 7 days to under 60 seconds.
An AI chatbot virtual therapist offering on-demand conversational support, built to follow GDPR and Dutch medical-records law from day one.
- < 60sTime to first support, down from 7 days
- 35%Less administrative overhead
- 8xMore concurrent users per operational unit
- 20%Lift in session engagement
- Healthcare
- RAG
- SMS Chatbot
Top Health AI
Answers only from approved documents, 100% of the time.
A chatbot that turns physician-approved patient pamphlets into an interactive, conversational resource, available by SMS and web.
- 100%Safety compliance, with an out-of-scope fallback
- 3–4Weeks from kickoff to live
- 24/7Answers without staff involvement
- Franchise
- Chatbot Optimization
IFPG
Cut manual data prep by about 6 hours a week and manager escalations by 25%.
A chatbot optimization project for an existing franchise-information chatbot, improving how it processes data, understands questions, and holds a conversation.
- 6 hrsManual data prep removed each week
- 45%Fewer conversation failures
- 25%Fewer financial-data escalations
- 20%Less session abandonment
- EdTech
- Conversational AI
- Voice
Teacher AI
Over 500,000 conversations completed, 4.3 stars from 500+ ratings.
A conversational language-tutoring platform for intermediate learners, available as a consumer app and as an embeddable widget for schools.
- 500K+Conversations completed
- 2M+Words activated through practice
- Manufacturing
- slack Chatbot
- RAG
CPG AI Slack Bot
Saves staff 15 to 30 minutes of manual research per question.
A Slack chatbot, triggered with /cpgbot, that answers CPG-industry questions from a retrieval-augmented knowledge base instead of staff checking multiple sources by hand.
- 15–30Minutes saved per query
- 90%+Query relevance
- < 1sAcknowledgement on every query
- Healthcare
- HIPAA
- Chatbot
SmartMedHx
Cuts documentation time by 18 minutes per interview, 148 hours recovered so far.
An AI-assisted medical-history interview and reporting platform that runs structured patient intake by chat or voice and produces a provider-reviewable report automatically.
- 18 minSaved per completed interview
- 148 hrsAdmin time recovered to date
- 30%Fewer follow-up clarifications
- 2.5xPrevious caseload per provider
- EdTech
- Voice AI
- Conversational AI
Senthora AI
Sub-2-second voice response, 10+ minute average conversations.
A mobile-first AI language tutor offering real-time voice conversation practice with an AI tutor across multiple languages.
- < 2sRound-trip voice response
- 10+ minAverage conversation length
- 6–8Languages at native-quality voice
- Healthcare
- HIPAA
- GDPR
Decima AI
A knowledge structure supporting over 6 billion combinations of personalized health advice.
An AI health-coaching platform combining persona-driven voice and text coaching with wearable data integration.
- 6B+Combinations of personalized guidance
- 0Manual health and nutrition data entry
- Telecom
- RAG
- Multi-Agent
AI Support Automation Platform
Caught 121 cases of an existing AI system validating features that do not exist.
A contact-center support automation platform combining a help-desk copilot and a public help-site assistant on a shared retrieval engine. Client name withheld.
- 121Failure cases caught in the prior system
- < 15sEnd-to-end response time
- 99.9%Uptime SLA
- Healthcare
- Voice AI
- Clinical Research
AI Voice Therapy Platform
Cut voice-audio latency 83%, from 600ms to under 100ms.
An AI-powered voice therapy platform offering an always-available virtual therapist with persistent session memory and clinical-grade screening research.
- 83%Lower latency, 600ms to under 100ms
- 92%Accuracy in emotional-context recall
- 3xGrowth in user retention
- E-commerce
- RAG
Stories Flooring UK
Brought 24/7 conversational coverage to a business that had zero automation before.
The inbound WhatsApp support piece of a larger automation build for a UK flooring retailer, answering customer questions around the clock.
- 24/7Inbound conversational coverage
- 0Manual steps in the prior process
- Legal
- Voice
- Chatbot
IronClad Family
Under 3-second text responses, under 5-second voice responses.
An AI chatbot handling sales, product guidance, and customer support for an estate-planning brand, across both web and voice.
- < 3sText response time
- < 5sVoice response time
- 99%Uptime, under 2% conversation failure
- 2–3Questions to classify a need
- Legal
- Chatbot
I Need Injury Help (INIH)
24/7 intake with no dependence on a human agent being online.
A website and WhatsApp chatbot automating personal-injury intake and follow-up, capturing consent and routing qualified leads without a person manning the line.
Your chatbot could be the next story here. Tell us what’s slowing your team down.
Chatbots Built For Your Industry
AI Chatbot Solutions for Every Industry
See the chatbots we build for each industry, from a solo practice to a nationwide operation.
Patient intake & documentation chatbot
Conducts the patient interview itself, by chat or voice, and produces a reviewable report for the provider automatically.Virtual therapy & mental health chatbot
Delivers on-demand conversational support with selectable personas, cutting wait time for first support from days to seconds.Patient information chatbot
Answers patient questions from approved medical content only, and says so clearly when a question falls outside what it is allowed to answer.Symptom checker & triage chatbot
Asks structured questions about symptoms and routes the patient to the right level of care before they reach a person.Appointment scheduling & reminder chatbot
Books, reschedules, and sends reminders automatically, cutting no-shows without front-desk staff making the calls.Medication adherence chatbot
Sends dosage reminders and checks in on how a patient is doing between visits.Insurance & claims chatbot
Handles eligibility checks, benefits questions, and claims-status updates without a person on the phone.Post-discharge follow-up chatbot
Checks in after a hospital stay or procedure, catching complications early and reducing readmissions.Medical-legal interview chatbot
Runs structured examinee interviews for independent medical evaluations, with a consistent, reviewable output every time.Dental & specialty-practice chatbot
Books appointments, answers procedure questions, and sends pre- and post-visit instructions specific to the practice.Pharmacy refill chatbot
Handles prescription refill requests and answers medication availability questions without a phone call.
Client intake & qualification chatbot
Answers common intake questions and routes prospects by case type, cutting manual data prep by hours a week.Case status chatbot
Gives existing clients status updates on their own case without a paralegal fielding the same call twice.Contract & document Q&A chatbot
Answers questions grounded directly in your contracts and policies instead of a general legal guess.Legal research chatbot
Searches case law and firm precedent to surface relevant citations and summaries in seconds instead of hours.Compliance & due diligence chatbot
Reviews large volumes of documents for specific clauses or regulatory requirements during an acquisition or audit.Practice-area triage chatbot
Routes a new inquiry to the right department before a fee-earner spends a minute on it.Client onboarding chatbot
Walks a new client through retainer signing and case setup after intake, so they are not stuck waiting on paperwork.Immigration intake chatbot
Collects case details and document checklists specific to visa or immigration status before a consult.Estate planning & family law chatbot
Walks a client through the initial questions for a will, trust, or family matter before the first meeting.
Property search & listing chatbot
Answers listing questions and helps buyers or renters narrow down options without an agent on the line.Lead qualification chatbot
Captures buyer and renter details and books a showing automatically for whoever is actually ready to move.Tenant support chatbot
Handles maintenance requests and common tenant questions without a property manager fielding every call.Mortgage & financing chatbot
Pre-qualifies applicants and collects the documents a lender needs before a loan officer gets involved.Commercial lease review chatbot
Answers questions about lease terms directly from the document instead of a manual reread.Listing intake automation chatbot
Turns raw property data into a structured, publishable listing without manual data entry.HOA & community management chatbot
Answers resident questions on rules, dues, and requests without staff repeating the same answer.
Internal operations chatbot
Lets non-technical staff ask plain-English questions and get answers straight from your live systems instead of waiting on engineering.Shipment status chatbot
Answers "where is my order" questions automatically, cutting the calls that used to land on customer service.Inventory query chatbot
Gives warehouse and ops staff instant answers on stock levels and locations without a manual lookup.Driver & dispatch support chatbot
Answers route, delivery, and scheduling questions for drivers on the move without tying up a dispatcher.Customs & compliance chatbot
Answers documentation and regulatory questions for cross-border shipments before they become a hold-up.
Customer follow-up chatbot
Answers customer follow-up questions the moment they are asked instead of a person getting to them later.Technician support chatbot
Answers diagnostic and parts questions instantly instead of technicians digging through manuals mid-job.Service scheduling chatbot
Books maintenance and repair appointments automatically, with reminders that cut no-shows.Fleet operations chatbot
Answers driver questions on maintenance schedules and diagnostics without routing everything through a dispatcher.Vehicle financing chatbot
Pre-qualifies buyers and walks them through financing options before they talk to a salesperson.
Pre-purchase Q&A chatbot
Answers product questions instantly instead of a hesitant shopper abandoning the page.Cart recovery chatbot
Reaches out when a shopper leaves without buying and answers whatever question was holding them back.Order tracking & returns chatbot
Handles shipping status and return requests automatically, without a support ticket.Personalized shopping assistant chatbot
Helps a shopper find the right product based on what they actually need, like a salesperson would.Seller support chatbot
Answers seller questions on listings, payouts, and policies without a person in the loop.Size & fit guidance chatbot
Helps shoppers pick the right size or fit based on their answers, cutting returns before they happen.Subscription management chatbot
Handles skips, swaps, and cancellations for subscription boxes without a support ticket.
Internal knowledge chatbot
Answers staff questions right inside Slack instead of them checking multiple sources by hand, saving time on every question.Field service & technician chatbot
Answers technical and procedural questions on the spot, cutting the time spent hunting through manuals mid-job.Onboarding & tribal-knowledge chatbot
Holds what used to only live in senior staff heads, cutting months off new-hire ramp-up.Quality & compliance chatbot
Answers questions about procedures and standards on the floor instead of staff stopping work to find a supervisor.Supplier & procurement chatbot
Answers vendor questions on order status and specs without tying up a procurement team.
Agent-assist chatbot
Suggests the right answer to an agent in real time mid-call instead of them searching for it.Coaching & QA chatbot
Reviews call transcripts and turns top performers language into reusable coaching material for the rest of the team.Overflow support chatbot
Absorbs a spike in call or chat volume automatically instead of customers waiting on hold.New-agent ramp-up chatbot
Answers a trainee questions during their first calls so they perform closer to a veteran from day one.
Conversational tutoring chatbot
Holds real back-and-forth practice conversations with students, not just multiple-choice quizzes, in dozens of languages.Student services chatbot
Answers admissions, financial aid, and registrar questions instantly instead of routing students through a call center.Corporate training chatbot
Walks employees through training content and answers follow-up questions on their own schedule.Grading & feedback chatbot
Gives students instant, specific feedback on practice work instead of waiting for a human review.Parent communication chatbot
Answers parent questions on schedules, grades, and school events without staff repeating the same information.
Performance review prep chatbot
Walks an employee through their situation and generates a personalized brief and prep materials ahead of a real review.Employee self-service chatbot
Answers policy, benefits, and HR questions instantly instead of employees emailing HR and waiting.Recruiting & candidate screening chatbot
Answers candidate questions and pre-screens applicants before a recruiter ever gets involved.Onboarding chatbot
Walks a new hire through paperwork, policies, and first-week logistics without HR repeating the same info every time.Exit interview chatbot
Collects honest feedback from departing employees in a structured way, without an awkward face-to-face.
Account & transaction chatbot
Answers balance, transaction, and statement questions instantly, without a call center wait.Loan & credit application chatbot
Walks applicants through pre-qualification and document collection before a loan officer gets involved.Fraud alert chatbot
Flags suspicious activity and walks a customer through verification in real time.Wealth management chatbot
Answers portfolio and account questions for clients between advisor meetings.
Policy Q&A chatbot
Answers coverage and policy questions directly from the customer actual plan documents.Claims filing chatbot
Walks a policyholder through filing a claim and collecting the right documentation the first time.Quote & pre-qualification chatbot
Collects the details needed for an accurate quote before a licensed agent steps in.
Booking & reservation chatbot
Handles bookings, changes, and cancellations without a call to the front desk or a travel agent.Guest services chatbot
Answers guest questions about amenities, local recommendations, and check-in details during a stay.Itinerary support chatbot
Answers questions about an existing trip and handles rebooking when plans change.
Product onboarding chatbot
Walks new users through setup and answers "how do I" questions without a support ticket.Technical support chatbot
Answers common troubleshooting questions grounded in your actual documentation, escalating only what genuinely needs a person.Sales qualification chatbot
Answers prospect questions and routes qualified leads to sales without a form nobody fills out.
Citizen services chatbot
Answers common questions about permits, services, and processes without a wait at a public counter.Benefits & eligibility chatbot
Walks residents through eligibility questions for public programs before they file an application.
Donor support chatbot
Answers donation and giving questions instantly, making it easier for a donor to actually complete a gift.Volunteer coordination chatbot
Answers volunteer questions and handles sign-ups without a coordinator fielding every email.
Free Automation Check
Not Sure Where AI Could Help Your Business?
Three quick questions. We’ll show you what’s worth automating, and what is not.
Your report
- Tasks worth investigating
- Quick-win opportunities
- Higher-complexity opportunities
- Work that should not be automated
- Recommended next step
The Architecture Behind Every Build
How We Architect Production Chatbots
Most chatbot demos work in a sales call and fall apart in the first week of real traffic. Here is the architecture we build so that does not happen, in five stages.
Stage 01/ 05
Retrieval Pipeline
We chunk source documents into roughly 250-token pieces with overlap, attach source metadata to every one, and combine vector similarity search with keyword matching. Exact terms, drug names, SKUs, case numbers, never get missed on a pure semantic match.
Our CPG AI Slack Bot runs on this retrieval layer across podcast transcripts, retailer requirements, and internal documentation, returning answers at over 90% relevance.
Stage 02/ 05
Orchestration & Guardrails
The model does not control the conversation on its own. A deterministic layer decides what gets retrieved, what the model is allowed to do with it, and what happens when something goes wrong.
Therapy Talk is built to this standard end to end, with role-based access control and explicit consent built into the flow itself.
Stage 03/ 05
Hallucination Mitigation
Every factual claim traces back to a specific retrieved passage, generation runs at a low temperature for anything factual, and there is an explicit fallback when nothing retrieved answers the question.
Our healthcare chatbot holds 90% accuracy with zero hallucinations from its source documents. Not from a bigger model, from a fallback path that admits when it does not know.
Stage 04/ 05
Evaluation Loop
We score responses for faithfulness (does it match the retrieved source) and relevancy (does it answer what was asked) before anything ships, and keep a human review step wherever the output needs sign-off.
SmartMedHx builds this in directly: every AI-generated interview report is provider-reviewable before it is final. 42 verified providers now handle 2.5x their previous caseload, with 148 hours of documentation time recovered to date.
Stage 05/ 05
Deployment & Observability
We deploy in stages, monitor latency and accuracy continuously instead of checking once at launch, and version prompt and retrieval changes the way application code is versioned.
SmartMedHx is built to this standard from the ground up, specified to scale from a single practitioner up to enterprise healthcare networks, with data isolation between organizations built in rather than added later.
Features Every Chatbot Gets
Core Features Included in Every AI Chatbot We Build
Our AI chatbot development services build in the features businesses rely on most: accurate conversations, connections to the tools you already use, and strong security. Each one makes chats easier for customers, takes routine work off your team, and gives your technical team a system it can trust.
Natural Language Understanding
Understands what people mean, however they phrase a question.
Query rewriting, expansion, and decomposition before retrieval, so vague questions still find the right answer.
Sentiment Awareness
Notices frustration or urgency and brings in a person faster.
Sentiment and urgency signals feed escalation rules for human handoff.
Context Retention
Remembers what was said earlier in the chat, so nobody repeats themselves.
Conversation state carried across turns with LangGraph.
Persistent Memory
Remembers returning users across sessions, not just within one chat.
Cross-session memory layer built on Mem0.
Grounded Responses
Answers only from your approved information and says so when it isn't sure.
Hybrid retrieval (semantic plus BM25), cross-encoder re-ranking, and self-corrective context validation before generation.
Structured Intake
Fills out complicated forms through a normal conversation.
Slot-filling dialogue flows with validation, feeding your CRM or case system.
Voice Interaction
Talks and listens in real time, alongside text.
Real-time speech pipelines built on LiveKit, Deepgram, and ElevenLabs.
CRM Connectivity
Logs every conversation and keeps customer records up to date.
Two-way sync through REST APIs and webhooks, including HubSpot.
Payment Integration
Takes payments and runs subscriptions inside the chatbot.
Stripe billing, plus regional methods such as iDEAL, Bancontact, and SEPA.
Omnichannel Reach
Works the same on your website, WhatsApp, Slack, and text message.
One conversation engine behind web widgets, WhatsApp Business API, Slack, and Twilio SMS.
Live Analytics
Shows how many people are chatting, what they ask most, and where they give up.
Conversation tracing with LangSmith, plus dashboards for volume, top questions, and drop-off.
Multi-Language Capability
Holds conversations in several languages within the same chat.
Language detection and multilingual retrieval inside a single conversation flow.
API Ready
Connects to the tools your business already runs.
REST APIs, webhooks, and workflow tools such as Zapier and n8n for custom connections.
Knowledge Base Search
Finds accurate answers in your documents, PDFs, and databases.
Vector search on Qdrant, Pinecone, Weaviate, or Azure Cognitive Search, with OCR for scanned files.
Data Protection
Keeps sensitive information safe in every conversation.
Encryption in transit and at rest, prompt injection detection, input sanitization, and output filtering.
Compliance-Ready Design
Built to healthcare and privacy rules from the start, not added later.
HIPAA-compliant infrastructure with signed BAAs where required, GDPR consent, data minimization, and deletion on request.
User Verification
Confirms it's really the right person before sharing anything sensitive.
Multi-factor authentication for staff, one-time codes for sessions, OAuth 2.0, and SSO.
Role-Based Access
Shows each staff member only what they're allowed to see.
Role-based access control enforced at the API and data layer.
Data Isolation
Keeps every client's information separate, even on the same system.
Tenant-level separation so one organization's data never appears in another's queries.
Instant Response Engine
Answers quickly, so nobody waits in silence.
Streamed generation with Redis caching for sub-second retrieval.
Scalable Infrastructure
Keeps working as usage grows.
Containerized deployments on AWS with CI/CD pipelines and staged rollouts.
Every missed message is a lost customer
We build chatbots that reply at 2am, book the appointment, and hand the hard cases to your team. Built for how your industry works, free to try, live in 5 days.
Live Chatbot Demos
Watch the Chatbots We Build Handle Real Cases
Every chatbot below was built for a real client. Watch how each one handles the conversations your team is handling by hand today.
WATCH VIDEO
Ecommerce · WhatsApp
AI-Powered WhatsApp Chatbot for Customer Support
It understands what a customer wants, answers approved support questions, handles damage claims, and routes complex conversations to the right human team.
- Answers from an approved knowledge base
- Classifies complaints, returns, claims, and orders
- Processes customer-uploaded damage photos
- Creates CRM tickets with AI-written summaries
- Escalates angry customers and low-confidence cases
- Keeps context on handover to a human
- Logs every interaction, ticket, and outcome
- Feeds a connected operations dashboard
The Standard Every Chatbot We Ship Is Measured By
The results behind every chatbot we build, and the reason our clients keep coming back.
AI Team
PhD-LevelClient retention
94%On Upwork
Top 1%Clients
Inc. 5000
Client Reviews
Hear It From the People Who Actually Worked With Us
These are real reviews, word for word, from a site called Clutch where anyone can go check what past clients actually said about us.
Kodexo Labs built an agentic system that reads plain-English questions and answers them from our full operational database. The ops team self-serves now, with 90%+ accuracy across 207 tables and 4 databases. The build came in on time and the team understood the warehouse domain better than most of our internal hires.
Brant Snow
Director of Engineering · Extensiv
Awards & Recognition
Independently Rated One of the Top AI Companies
Kodexo Labs has been recognized by Clutch, The Manifest, and other independent review platforms for shipping production AI that clients rate highly. The same standards shape every chatbot we build, from the first conversation flow to the day it goes live.
- 2024
Top Clutch Artificial Intelligence Company
- 2026
Top Clutch Machine Learning Company San Francisco
Most Reviewed Artificial Intelligence Company, The Manifest
- 2022
Top Artificial Intelligence Companies by TopAppFirms
Top AI Development Company by Selected Firms
- 2024
Top Clutch Chatbot Company Award
- 2024
Clutch Champion Spring
Upwork Top 1% · Top Rated
- 2024
Top Clutch Generative AI Company Award
Verified Service Provider, HeroAgencies
How We Compare
Why Businesses Choose Kodexo Labs Over the Alternatives
No-code builders get you live fast but cap what your chatbot can do. Typical agencies build more, but slowly and at a price that shuts out most teams. Kodexo Labs brings production-grade AI engineering to businesses of every size, shipped on a timeline you can plan around.
| Comparison criteria | No-Code Builders | Typical Dev Agencies | Kodexo Labs |
|---|---|---|---|
| Who it's for | Small teams with simple needs | Whoever fits their standard package | Any size business, scoped to what you actually need |
| How fast you're live | Fast, but stuck with their templates | Fixed timeline, take it or leave it | As fast as your project allows, from a quick build to a full rollout |
| What you pay for | Cheap at first, costly once you outgrow it | A flat rate, whether you need it all or not | Only what your project actually needs |
| Integration | Only works with apps on their list | Custom, but usually basic | Connects to whatever you already use, no workarounds |
| Compliance | Mostly up to you to set up | Added later, if you ask for it | Built in from the start, by people who've done it before |
| Who owns it | The platform, you're renting access | You, but the relationship usually ends at delivery | You, and we stay involved after launch |
| Accuracy checks | Rarely tested, answers can drift over time | Varies by team, rarely tested rigorously | Every answer is checked and tuned, with a real fallback when it's not sure |
| How far it can grow | Capped by what the platform's templates allow | Capped by what was originally scoped | No real ceiling, it grows as your business does |
| What happens after launch | You're on your own once you outgrow the plan | Support usually stops once it's delivered | We keep checking in and improving it, not a one-and-done |
We’re not the platform you outgrow, and we’re not the agency that only takes the big-budget projects. We scope to where you actually are, startup or enterprise, tight deadline or long build, and build something that’s still working a year from now. | Get Your Recommendation | ||
Get a Free Prototype
See Your AI Chatbot Before You Invest in Building It
Pick one workflow. We’ll build it, free, so you can try it before you pay for anything.
Your prototype brief
- Custom conversation experience
- Core workflow logic
- Example AI responses
- Human escalation flow
- Production recommendations
Why Teams Choose Us
What to Look for in an AI Chatbot Development Company
Check nine things before you sign with anyone. Here is how we answer each of them.
Kodexo Labs has shipped chatbots handling real patients, real customers, and real staff questions in production, not proof-of-concepts.
Kodexo Labs can state exactly why a system needs retrieval-augmented generation, why it needs a fallback for low-confidence answers, and where the data lives.
Kodexo Labs integrates with a business's existing CRM, calendar, messaging, and payment systems instead of requiring a fixed app marketplace.
Kodexo Labs designs HIPAA, GDPR, and SOC 2 requirements into the architecture from the start.
Kodexo Labs runs a continuous evaluation loop, measuring real conversation accuracy and fixing failures after the system is live.
Kodexo Labs stays involved after launch and keeps tuning the system as the business changes.
Kodexo Labs' AI team is headed by Syed Umaid Ahmed, PhD Scholar at FAST-NUCES.
Kodexo Labs hands over full code and system ownership, with no platform lock-in.
Kodexo Labs holds a 94% client retention rate, is Clutch-awarded as a Top AI Chatbot Company, and works with Inc. 5000 clients.
Our Process
What Actually Happens When You Hire Us to Build a Chatbot
Most agencies take your money, go quiet for months, and show you the result at the end, good or bad. We show you real progress every single week instead.
011 to 2 weeks
Discovery
We figure out what the chatbot needs to do, who it needs to talk to, and what it needs to connect to, before we write any code. All we need from you is a few conversations with your team and access to the systems it'll connect to.
- Scope document
- System inventory
- Success criteria
021 to 2 weeks
Architecture & Design
We plan out how it'll work, how it finds answers, how it stays safe, and what rules it has to follow, and get your sign-off before building anything. You approve the plan and hand us any documents it needs to learn from.
- Architecture plan
- Conversation design
- Your sign-off
03varies by scope
Sprint-Based Build
Every week, you get something real to try, not a status update. The only thing we ask for is one call a week.
- Weekly working build
- One call a week
041 to 2 weeks
Testing & Evaluation
We ask it the hard questions, the ones people actually ask when they're confused or trying to break it, not just the easy ones. You check the real conversations and give the final okay before it goes live.
- Accuracy report
- Real transcripts
- Your final okay
051 week
Launch & Handoff
We turn it on in stages, hand you everything, the code, the documentation, all of it, and give you a real person's name to reach out to, not a ticket queue. All we need is for you to say go, and a short call to hand it over.
- Staged rollout
- Full code handover
- Named contact
06ongoing
Post-Launch Optimization
We keep watching real conversations after launch and fixing what needs fixing. This is exactly how IFPG ended up with 25% fewer questions reaching a manager, a real result, not a promise. You don't need to do anything extra, it's already part of the deal.
- Live monitoring
- Accuracy tuning
- No extra cost
Replying within 5 minutes makes a lead 21x more likely to qualify
While you’re reading this, a competitor with a chatbot is already answering the question you’re still making someone wait for.
Compliance
AI Chatbots Built to Meet Global Compliance Standards
We treat compliance as part of the build, not a checkbox at the end. Every chatbot we ship follows the privacy, security, and responsible AI standards your industry is held to, from data handling to model behavior. That means you can scale conversations with confidence, with fewer audit surprises and no costly retrofits later.
SOC2
System and Organization Controls 2
GDPR
General Data Protection Regulation
CCPA
California Consumer Privacy Act
ISO
ISO/IEC 27001 Information Security Management
PCI
Payment Card Industry Data Security Standard
FERPA
Family Educational Rights and Privacy Act
NIST
National Institute of Standards and Technology
AZURE
Microsoft Azure Compliance
HIPAA
Health Insurance Portability and Accountability Act
Google Cloud
Google Cloud Security and Compliance
The Models Behind Our Chatbots
Latest AI Models We Build Chatbots With
Our AI chatbot development services use the current generation of leading AI models. We choose the model for each project based on accuracy, response speed, cost, and where your data must be stored. Some chatbots run on models from providers such as OpenAI, Anthropic, and Google. Others run on open-source models that can be hosted in your own cloud account.
Large Language Models
GPT-6
OpenAI
Claude 5
Anthropic
Gemini 3
Google
Grok 4
xAI
Amazon Nova
Amazon
Cohere Command
Cohere
Open-Source & Fine-Tunable Models
Llama 4 Maverick
MetaLlama 4 Scout
Metagpt-oss-120b
OpenAIgpt-oss-20b
OpenAI
Mistral Large 3
Mistral AI
DeepSeek V4
DeepSeek
Qwen 3.5
Alibaba
Embedding & Retrieval Models
These models turn your documents into searchable data, so the chatbot finds the right passage before it answers.
text-embedding-3-large
OpenAICohere Embed
CohereCohere Rerank
Cohere
BGE-M3
BAAIQwen3-Embedding
Alibaba
Voyage AI Embeddings
Voyage AI
ModernBERT
Answer.AI
Multimodal Models
These models read images, scanned documents, and PDFs, not only text.
Gemini 3
GoogleGPT-6
OpenAIClaude 5
AnthropicLlama 4 Maverick
MetaQwen3-VL
AlibabaPixtral
Mistral AI
Azure AI Document Intelligence
Microsoft
Speech & Audio Models
Deepgram Nova-3
Deepgram
ElevenLabs
ElevenLabsWhisper
OpenAI
AssemblyAI
AssemblyAICartesia Sonic
Cartesia
What We Build With
The Technology Behind Every Chatbot We Build
Every chatbot we ship runs on a proven set of technologies picked for accuracy, speed, and security. From the language models that understand your customers to the retrieval, voice, and cloud layers that keep answers fast and data protected, each tool earns its place by performing in production today and scaling with you tomorrow.
- OpenAI GPT
- OpenAI text-embedding-3-large
- OpenAI ADA-02 embeddings
- Anthropic Claude
- LangChain
- LangGraph
- CrewAI
- Azure Cognitive Search
- Qdrant
- Weaviate
- Milvus
- Pinecone
- FAISS
- ChromaDB
- Python
- FastAPI
- Next.js
- TypeScript
- Tailwind CSS
- Streamlit
- MongoDB Atlas
- PostgreSQL
- Supabase
- AWS
- Microsoft Azure
- Scaleway
- Docker
- Kubernetes
- GitHub Actions
- Deepgram
- ElevenLabs
- LiveKit
- Vapi
- SIP/PSTN
- WebRTC
- AES-256 encryption
- TLS 1.3
- reCAPTCHA
- Sentry
- Grafana
- Azure AI Document Intelligence
- PDF.co
- OAuth 2.0
- JWT
- Multi-factor authentication
- One-time passwords
Leadership
Meet the AI Leadership Behind Every Chatbot
Hammad Siraj
Co-Founder & CEOStarted as a MERN instructor and worked his way up to lead software engineer before co-founding Kodexo Labs in 2021, while finishing his computer science degree at Karachi University. Proved the model on Upwork, delivering beyond scope until it earned a Top 1% badge.
Muhammad Hanzala
Co-Founder & CGOWas building web and mobile applications independently while teaching development before co-founding Kodexo Labs alongside Hammad in 2021, also while finishing his CS degree at Karachi University.
Syed Umaid Ahmed
Head of AIA PhD scholar in Computer Vision and Artificial Intelligence at FAST-NUCES, researching under Dr. Muhammad Atif Tahir since 2022. A Microsoft Certified BI Analyst with 17 published research papers, including a Q1-ranked survey in Elsevier's Expert Systems with Applications.
Frequently Asked Questions
AI Chatbot Development FAQs
Cost depends on scope, integrations, compliance needs, and channel count, there's no single industry-wide number. Answer a few questions about your project and get a real breakdown back.
A simple, single-channel chatbot typically takes a few weeks. A compliance-heavy build connected to several systems typically takes a few months. Real timelines depend on scope, confirmed after discovery, not guessed before it.
Yes. A properly built chatbot connects to a business's existing CRM, calendar, payment, and messaging systems rather than being limited to a fixed app marketplace, the same way any other production software integrates with a company's stack.
It can be, but only if compliance is designed into the architecture from the start, not added afterward. Healthcare and EU-facing chatbots need this built in from day one to actually meet the requirement.
Every factual claim needs to trace back to a specific source document, and the system needs an explicit fallback that says "I don't know" instead of guessing when a question falls outside what it's actually grounded in.
With custom development, the client owns the code and the system outright. This is different from a no-code platform, where you're renting ongoing access rather than owning anything.
The strongest chatbot builds include post-launch evaluation, continuing to measure real conversation accuracy and tune the system rather than treating delivery as the finish line.
Yes. For a simple FAQ bot that needs to be live within days and doesn't require deep integrations or compliance, a no-code builder is genuinely the faster, cheaper choice.
Book a 30-minute call and leave with a plan, whether you hire us or not
Bring one workflow you want fixed. Our AI team reviews it with you and comes back with scope, cost, and what we would not recommend automating.