4.9/5 on Clutch — 13 verified reviews

Case Study · Pet Grooming Operations

Show the Owner the Haircut Before You Start Cutting.

Kodexo Labs built Groom-X for Pet-X Solutions: one place to keep customer and pet records, track every grooming session, and stay ahead of tool wear, with an AI preview that shows the owner the haircut before a single clip happens.

25%

Fewer redo grooms from a misunderstood cut

20%

Fewer clippers failing mid-groom

6 min

Saved on paperwork every session

Groom-X dashboard, client management, and past session history screens

01 · Overview

One System Replaces the Notebook, the Group Chat, and the Guesswork

A groomer opens a session, pulls up the pet's record, and types the cut in plain words. Groom-X turns that into a picture the owner approves before the groom starts. Everything after that stays on the same session: the status, the tools used, and the notes.

The same system counts how much every clipper and pair of shears has been used, so a tool gets flagged for service before it fails mid-groom. It runs in the cloud, and it is built to take on many more salons without being rebuilt.

Client Management screen listing customers
Pet Management and past session history for a client

02 · The Problem

A Salon Runs on a Notebook, a Group Chat, and Whoever Remembers

Six things went wrong over and over, and every one of them cost the salon time, money, or a client.

01

“Just a Trim” Means Something Different to Everyone

Client and groomer only find out they pictured different haircuts once the fur is on the floor.

02

Pet Details Live in Sticky Notes and Memory

Coat, allergies, past cuts. If the usual groomer is off that day, nobody can find any of it.

03

“Is Bella Done Yet?” Means Walking Over to Check

The front desk has no way to see which grooms are finished and which are still in progress.

04

Clippers Quit Mid-Groom, With a Dog on the Table

Nobody tracks how much a tool has been used, so wear is a surprise every time.

05

The Booking App and the Salon's Records Don't Match

Appointments arrive in Gingr or MoeGo, then someone types the same details in again by hand.

06

Getting Paid Happens Somewhere Else Entirely

Payment happens as a separate errand after the groom, so the salon waits longer to get paid.

Swipe →

03 · The Solution

Describe the Cut, Show the Owner, Track Everything After

Eight parts, one system. Each one closes a gap the salon used to cover with a notebook, a phone call, or somebody's memory.

01 · AI Style Preview

See the Haircut Before It Happens

The groomer types what the client asked for. A picture of that cut appears on the client's own pet, drawn to breed standards. Change the words and try again until both agree.

AI grooming style preview screen with instruction field
02 · Pet Records

Every Pet's Details in One Place

Coat, breed, allergies, past cuts. Searchable in seconds, and never typed in twice.

Pet management screen with breed and coat details
03 · Session Tracking

Anyone Can See Which Grooms Are Done

Scheduled, in progress, or completed. The front desk stops walking over to ask, and customers get a note when a session is booked or changed.

Session management list with status and check-in times
04 · Tool Upkeep

Clippers Ask for Service Before They Quit

Each tool counts its own use and flags itself when it's due, so wear stops being a surprise mid-groom.

Equipment screen showing usage limits and maintenance alerts
05 · Dashboard

The Day's Numbers on One Screen

Completed sessions, pending tasks, and alerts that need attention.

Groom-X dashboard overview with grooming stats and tool alerts
06 · Plans and Payments

Get Paid Without Leaving the Platform

The salon runs its subscription and takes card payments through Stripe, right where the work happens.

Subscription plan and pricing screen
07 · Session Paperwork

The Write-Up Sends Itself

Booking a session takes two steps. The moment it is saved, a summary emails itself to the client and the groomer, saving about six minutes of note-writing.

Add Session form with client, pet, groomer, service, and check-in time
08 · Staff and Booking Sync

Every Groomer Listed, Every Booking in Step

The owner adds staff with a role and specialty. Appointments in Gingr or MoeGo flow both ways, so nobody retypes them and clashes get flagged.

Staff Management screen listing groomers with role and specialty
01 · AI Style Preview

See the Haircut Before It Happens

The groomer types what the client asked for. A picture of that cut appears on the client's own pet, drawn to breed standards. Change the words and try again until both agree.

AI grooming style preview screen with instruction field
02 · Pet Records

Every Pet's Details in One Place

Coat, breed, allergies, past cuts. Searchable in seconds, and never typed in twice.

Pet management screen with breed and coat details
03 · Session Tracking

Anyone Can See Which Grooms Are Done

Scheduled, in progress, or completed. The front desk stops walking over to ask, and customers get a note when a session is booked or changed.

Session management list with status and check-in times
04 · Tool Upkeep

Clippers Ask for Service Before They Quit

Each tool counts its own use and flags itself when it's due, so wear stops being a surprise mid-groom.

Equipment screen showing usage limits and maintenance alerts
05 · Dashboard

The Day's Numbers on One Screen

Completed sessions, pending tasks, and alerts that need attention.

Groom-X dashboard overview with grooming stats and tool alerts
06 · Plans and Payments

Get Paid Without Leaving the Platform

The salon runs its subscription and takes card payments through Stripe, right where the work happens.

Subscription plan and pricing screen
07 · Session Paperwork

The Write-Up Sends Itself

Booking a session takes two steps. The moment it is saved, a summary emails itself to the client and the groomer, saving about six minutes of note-writing.

Add Session form with client, pet, groomer, service, and check-in time
08 · Staff and Booking Sync

Every Groomer Listed, Every Booking in Step

The owner adds staff with a role and specialty. Appointments in Gingr or MoeGo flow both ways, so nobody retypes them and clashes get flagged.

Staff Management screen listing groomers with role and specialty

04 · How It Works

One Groom, Start to Finish

The salon signs up, adds its groomers, and picks a plan once. After that, every pet that walks in follows the same five steps.

  1. 01
    A pet is booked in
  2. 02
    The groomer describes the cut
  3. 03
    Groom-X draws that cut on the pet's photo
  4. 04
    The owner reviews it; feedback generates another preview until approved
  5. 05
    The groom happens while status and tool use stay live, then notes save to the pet's history
A pet is booked in
The groomer describes the cut
Groom-X draws that cut on the pet's photo
Owner likes it?
Change the words, draw it again
The groom happens, status live at the desk
Tools count their own use and flag service
Notes and summary saved to the pet's history

Nobody re-types a pet's record, and nobody guesses at a haircut.

05 · Outcomes

Fewer Redos, Fewer Surprises, Faster Payment

Every number below traces to a specific feature: the AI preview, the maintenance alerts, the scheduling sync.

Style Previews
−25%

miscommunication-driven redos and complaints

Tool Maintenance
−20%

unplanned equipment downtime

Payment Cycle
−25%

time from service to payment, via in-platform Stripe

Scheduling Sync
−12%

admin time reconciling Gingr and MoeGo appointments

Per Session
6 min

of admin time saved by the auto-generated session PDF

Per Customer
4 min

saved per interaction with centralized, searchable records

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Client Review · Clutch-Verified

A Verified Review From the Founder Who Commissioned It

5.0
★★★★★
Quality
5.0
Schedule
3.5
Cost
4.5
Willing to Refer
5.0
The Review
“They proactively solve real problems, anticipate needs, and deliver innovative solutions.”

Dec 4, 2025

Feedback Summary

Kodexo Labs delivered a fully functional MVP on time, and testers reported faster check-ins after launch. The team demonstrated strong project management and AI expertise, maintained clear communication, and adapted quickly to the client’s needs.

The Reviewer
Annalisa Signorelli

Founder & CEO, Pet-X Solutions

Other industries
Fort Lauderdale, Florida
1 to 10 employees
Online review · Verified

FAQ

What Salon Owners Ask Before Building Something Like This

The questions that come up in almost every first call about grooming-salon software.

Accurate enough to end the guesswork before the groom starts. It is a shared reference, not a guaranteed final result, and groomers regenerate it against feedback until the client agrees it is close.

Still Running a Salon on a Notebook and a Group Chat?

Twenty minutes with the team that shipped Groom-X. Bring the way your salon runs today, and leave with a straight answer on what it would take.

51
Products Shipped

Across 25+ industries

94%
Client Retention

Across every engagement

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Rated on Clutch

Elite AI Firm designation

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