AI & SOFTWARE DEVELOPMENT FOR E-COMMERCE BRANDS AND RETAILERS
Your Store Keeps Growing. Your Team Still Does the Work by Hand.
We build the software e-commerce brands run on, including custom storefronts, order and inventory systems and connections to Shopify, WooCommerce and your marketing tools, then add AI that creates product images, answers customers and follows up after every order. Our AI image system creates a product background in 37 seconds, a task that took about 2 hours by hand.
Get a Free Automation Plan for Your Store
Trusted by E-commerce Brands and Inc. 5000 Companies
KODEXO LABS FOR E-COMMERCE
We Help E-commerce Brands Sell More With Less Manual Work
Running an online store means product listings, images, customer questions, abandoned carts and order follow-ups every day. Kodexo Labs builds custom software and AI systems that handle this work for Shopify and WooCommerce brands, dropshipping platforms and online retailers. Our systems connect to your store and marketing tools, so your team spends less time on repeated tasks and more time on growth.
Find out which store tasks can be automated first.
- 37 Sec
Time to create an AI product background, down from about 2 hours of manual editing.
- 92%
Accuracy in matching products from images, up from 65% on the previous system.
- 100%
Of orders followed up with a personalized upsell call within minutes of purchase.
- 51+
AI products our team has built and put into live use for clients across industries.
of companies use AI in at least one business area, but only about 1 in 3 uses it across the whole business
higher conversion rate for shoppers who arrive at US retail sites from AI assistants than for other visitors.
faster holiday sales growth for retailers that launched their own AI agents than for retailers without them.
of online shopping carts are abandoned before the order is placed
OUR SERVICES
Software Development and AI Services for E-commerce Brands and Retailers
Kodexo Labs builds custom e-commerce software, adds AI to your store and marketing tools, and provides engineers and advisors when your brand needs more capacity. Choose a tab to see each service, or view all our services.
Custom Software Development
Custom storefronts, order management systems, inventory tools and admin dashboards built around how your business sells. They replace manual spreadsheets and disconnected apps with one system that works with Shopify, WooCommerce or your own platform.
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Mobile App Development
Shopping apps for iOS and Android with product search, saved carts, secure checkout and order tracking. Push notifications bring customers back for new products, price drops and restocks, and the app uses the same catalog as your website.
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Intelligent Automation
Order updates, product listing changes, abandoned cart follow-ups and customer messages handled automatically. Data moves between your store, Klaviyo, HubSpot and support tools, so your team reviews the results instead of updating each system by hand.
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Cloud and AI Infrastructure
Secure hosting on AWS or Azure that handles traffic spikes during sales and holiday campaigns. Customer, order and payment data stays in an environment your company controls, and your store stays fast and online as order volume grows.
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Which Service Fits Your E-commerce Store?
Tell us about your store platform and the tasks that take your team the most time. In a free 30-minute call, we will recommend the right service and where to start.
OUR DELIVERY PROCESS
How We Build and Launch Your E-commerce Software and AI
Kodexo Labs delivers every e-commerce project in five steps, whether it is a custom storefront, a mobile app, an AI system or extra engineers for your team. Each step ends with a clear deliverable, so you know what is done before the next step starts.
Discovery and Strategy
- Store and systems review
- Priority tasks
- Plan and budget
Architecture and Design
- System architecture
- UX and checkout design
- Data and integration plan
Development and Integration
- Sprint demos
- Store and tool integrations
- AI model setup
Testing and Launch
- Checkout and payment testing
- Traffic load testing
- Staged launch
Support and Optimization
- Monitoring and fixes
- AI model updates
- Monthly results reviews
FREE FOR E-COMMERCE BRANDS AND ONLINE RETAILERS
Get a Free Working AI Prototype for Your Store
Choose the problem that costs your store the most time or sales. We build a small working prototype on your own products and show it to your team. Free, with no commitment.
- A working AI tool built on your own products or store data
- A private link your team can test
- A live walkthrough with our engineers
- An estimate of time saved or revenue recovered
- A plan and cost to build the full system
SOLUTIONS FOR E-COMMERCE BRANDS AND ONLINE RETAILERS
AI and Software Solutions for Every Part of Your Online Store
See the systems we build for each part of an e-commerce business, from product listings and checkout to customer support, orders and repeat sales.
Custom Storefronts:
Builds fast online stores designed around your products, brand and buying process.Headless Commerce:
Separates your storefront from your store platform, so you can change design and features without rebuilding the back end.Custom Shopify and WooCommerce Apps:
Builds store features your theme and app store do not offer.Product Builders and Configurators:
Lets shoppers customize sizes, colors, materials or bundles and see the price update.Platform Migration:
Moves your products, customers and orders to a new platform without losing data or search rankings.
AI Product Image Generation:
Creates product backgrounds and ad images from your photos in seconds instead of hours.AI Product Descriptions:
Writes product titles and descriptions in your brand’s style for your team to review.Product Data Cleanup:
Corrects missing, duplicate and inconsistent product details, prices and variants.Supplier Product Import:
Imports and formats supplier products into your store without manual entry.
AI Product Search:
Understands what shoppers type, including spelling mistakes and everyday wording, and shows the right products.Visual Product Search:
Lets shoppers upload a photo and find matching or similar products.Personalized Recommendations:
Shows each shopper related products based on what they view and buy.Personalized Product Pages:
Changes banners, offers and product order for each type of shopper.Product Bundles and Cross-Sells:
Suggests products that are often bought together at the right point in the visit.
Abandoned Cart Recovery:
Follows up with shoppers who leave checkout through email, SMS or a voice call.Custom Checkout Flows:
Shortens checkout and adds the steps your products need, such as delivery dates or gift options.Payment Gateway Integration:
Connects payment providers, wallets and buy-now-pay-later options securely.Shipping and Tax Calculation:
Shows accurate delivery costs and taxes before checkout, so shoppers are not surprised.Checkout Analytics:
Shows where shoppers leave checkout and which changes increase completed orders.
AI Shopping Assistant:
Answers product, sizing, shipping and return questions at any hour from your catalog and policies.WhatsApp and SMS Customer Service:
Answers questions and sends order updates on the channels your customers already use.AI Voice Agents:
Answers calls about orders, returns and products, and passes complex calls to your team.Order Status and Returns Automation:
Lets customers check orders and start returns without contacting support.Help Desk Integration:
Connects AI support to Zendesk, Gorgias or your support tool, with handoff to your staff.
Post-Purchase Upsell Calls:
Calls customers minutes after an order with a personalized offer and a private discount link.Email and SMS Flows:
Builds automated welcome, browse, reorder and win-back messages in Klaviyo or your marketing tool.Loyalty and Rewards Programs:
Rewards repeat purchases, referrals and reviews with points customers can redeem.AI Ad Creative Generation
Produces product ads and campaign images in several styles for each product.Customer Segmentation:
Groups customers by purchase history and behavior for targeted campaigns.
Order Management System:
Tracks every order from payment to delivery in one system.Real-Time Inventory Sync:
Updates stock across your store, warehouses and marketplaces so items do not oversell.Warehouse and 3PL Integration:
Sends orders to your warehouse or fulfillment partner automatically.Shipping and Tracking Automation:
Creates shipping labels and sends tracking updates to customers.
Multi-Vendor Marketplace Development:
Builds a marketplace where many sellers list and sell products.Seller Portals:
Gives sellers one place to list products, manage stock and track orders and payouts.Product Matching Across Suppliers:
Matches products from images across suppliers, including color and variant differences.Commission and Payout Automation:
Calculates seller commissions and sends payouts automatically.Dropshipping Platform Development:
Connects suppliers, stores and orders so products ship directly from the supplier.
iOS and Android Shopping Apps:
Gives customers product search, saved carts, secure checkout and order tracking.Push Notifications:
Notifies customers about new products, price drops, restocks and order updates.In-App Loyalty and Rewards:
Shows points, rewards and member offers inside the app.
Sales and Revenue Dashboards:
Shows sales, orders and margins by product, channel and campaign in one place.Demand Forecasting:
Predicts which products will sell and when, so you order the right stock.Dynamic Pricing:
Suggests price changes based on demand, stock and competitor prices.Customer Lifetime Value Analysis:
Shows which customers and channels bring the most long-term revenue.AI Business Reporting:
Lets your team ask questions about sales and orders in plain English and get answers from your data.
Real Case Studies From Our AI and Software Development Work
See more systems we have built for online stores, and projects from other industries that use the same technology for product data, customer conversations and sales follow-up. These are finished projects, not ideas or drafts.
- E-commerce
- Image Generation
- Stable Diffusion
Zendrop
37 seconds to edit a product image, compared with about 120 minutes by hand.
A proof of concept that creates product backgrounds and edits clothing in product photos for a dropshipping platform.
- 37 secAverage run time per image
- 8Live catalog products tested
- ~120 minManual edit time per image before
- E-commerce
- Voice Agent
- Shopify
Instant UpSell Agent
Every new order gets a personalized upsell call within minutes.
A voice agent that calls Shopify customers after they order, offers a discount code and sends a checkout link by text message.
- 100%Orders followed up by call
- MinutesFrom order to call
- 30%Fewer follow-up clarifications
- E-commerce
- RAG
Stories Flooring UK
Brought 24/7 conversational coverage to a business that had zero automation before.
The inbound WhatsApp support piece of a larger automation build for a UK flooring retailer, answering customer questions around the clock.
- 24/7Inbound conversational coverage
- 0Manual steps in the prior process
- Logistics
- Text-to-SQL
- RAG
- Chatbot
Extensiv
90%+ query accuracy, up from about 75%.
A proof of concept that turns plain questions into database queries and answers knowledge questions for a warehouse software company.
- 90%+Database query accuracy
- 3–5 secAverage answer time, down from 5–8
- 207Database tables queried in plain English
- Franchise
- Chatbot
- Prompt Engineering
IFPG
About 6 hours of weekly manual preparation removed (estimated).
An improved franchise-listing chatbot with cleaner data inputs and tested prompts, built on an OpenAI assistant.
- ~6 hrsWeekly prep time saved (estimated)
- 45%Fewer context-overflow failures (estimated)
- 24/7Patient availability
- HR Tech
- Conversational AI
- Role-Play
Fairness Factor
An AI assistant that helps employees prepare for performance reviews.
A proof of concept that estimates an employee's chance of success, writes preparation documents and runs practice conversations.
- 3 toolsEstimate, documents, role-play
- POCProof of concept stage
- 1stTool to combine goal-setting, prediction, and self-advocacy
- Automotive
- RAG
- Search
Diesel Laptops
Repair questions answered in plain language, not dropdown menus.
A chat search tool that reads a vehicle's details from a typed question and finds the matching repair information.
- 160KDataset rows searched
- <2 secAnswer time (design target)
- 85%Less time spent searching
- Legal
- Document AI
- RAG
Q Agency
Contract data entry cut by 97%, from up to 30 minutes to under 30 seconds.
An AI tool that reads property sale contract PDFs and fills a 100+ field client intake form for a New South Wales law firm.
- 97%Less processing time per contract
- 25 hrsSaved each month at 50 contracts
- 100+Form fields filled automatically
- 24 hrsResponse on critical issues
- EdTech
- Conversational AI
- Voice
Teacher AI
Over 500,000 conversations completed, 4.3 stars from 500+ ratings.
A conversational language-tutoring platform for intermediate learners, available as a consumer app and as an embeddable widget for schools.
- 500K+Conversations completed
- 2M+Words activated through practice
- 4.3/5Rating from 500+ reviews
- 20%Less session abandonment
Your project could be the next story here. Tell us what's slowing your team down.
What Clients Say About The Team
Fast-growing organisations do not applaud a consulting partner for polished slide presentations; they praise it for showing up when something actually breaks. The notes below come from founders who watched Kodexo Labs work the problem in real time.
Kodexo Labs has met all expectations; the team delivers on time and manages the project seamlessly. They respond promptly to needs and communicate effectively through virtual meetings, Google Chat, and WhatsApp. Overall, they're highly passionate about the project and excel in customer service.
Christopher Brigham
MD President, Brigham and Associates, Inc.
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Awards & Recognition
Independently Ranked Among the Top AI and Software Development Companies
Kodexo Labs has been recognized by Clutch, Upwork and other independent review platforms for delivering production AI and custom software that clients rate highly. The same standards shape every system we build for e-commerce brands and online retailers, from the first store review to the day it goes live.
- 2024
Top Clutch Artificial Intelligence Company
- 2026
Top Clutch Machine Learning Company San Francisco
Most Reviewed Artificial Intelligence Company, The Manifest
- 2022
Top Artificial Intelligence Companies by TopAppFirms
Top AI Development Company by Selected Firms
- 2024
Top Clutch Chatbot Company Award
- 2024
Clutch Champion Spring
Upwork Top 1% · Top Rated
- 2024
Top Clutch Generative AI Company Award
Verified Service Provider, HeroAgencies
Awards Show Our Past Work. These Commitments Apply to Your Project.
Every e-commerce system we build handles real products, prices, orders and customer data. A wrong price, a failed checkout or a misused customer record costs sales and trust. These four commitments are written into every Kodexo Labs project, from the first planning call to support after launch.
[1]
Your Team Approves Before Anything Goes Live
AI-generated product images, descriptions, offers and customer messages go to your team for review before shoppers see them. You set the rules for what the AI can change, offer or say, and you can update those rules at any time.
[2]
Results Are Measured on Your Own Store Data
Before launch, we test every system on your products, orders and customer questions, and report the results in numbers you can compare with your current process. Our visual product search for Sell The Trend matched products correctly 92% of the time, up from 65%.
[3]
We Agree in Writing What Counts as a Defect
A wrong price, a broken checkout step, a missed order or a reply that ignores your store policy is a defect we fix. Agreeing this before development starts gives both teams the same standard and keeps the project on schedule.
[4]
Your Store Stays Online During Changes and Sales Events
New systems are released in stages, tested with real order data, and load-tested before major sales and holiday traffic. Your store keeps taking orders while we build, launch and update each system.
Compliance
Data Protection and Compliance Standards for E-commerce Brands and Online
Kodexo Labs builds e-commerce systems that protect customer and payment data, record customer consent and keep a log of who viewed or changed each record.
GDPR
General Data Protection Regulation
ISO
ISO/IEC 27001 Information Security Management
FERPA
Family Educational Rights and Privacy Act
SOC2
System and Organization Controls 2
CCPA
California Consumer Privacy Act
PCI-DSS
Payment Card Industry Data Security Standard
NIST AI RMF
National Institute of Standards and Technology
HIPAA
Health Insurance Portability and Accountability Act
COPPA
Children's Online Privacy Protection Act
EU AI Act
European Union Artificial Intelligence Act
Certified Partners of the Platforms We Build On
Kodexo Labs is an approved partner of the cloud, AI and records platforms behind its systems, and is independently rated among the top AI development firms.
Who We Work With at E-commerce Brands and Online Retailers
Kodexo Labs works with the people who run online stores, from founders to marketing, support and technology teams. Each role below has a different problem, and each project starts with that problem.
INTEGRATIONS AND TECH STACK
The Technology Stack We Use for E-commerce Brands and Online Retailers
Kodexo Labs builds on the tools e-commerce teams already use, so your store keeps running the way it does today. We connect new systems and AI to your store platform, marketing tools, customer messaging channels and cloud accounts.
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Microsoft SharePoint
- Microsoft Power BI
- Microsoft Power Automate
- Google Workspace
- KoBoToolbox
- ODK
- Twilio
- Slack
- OpenAI
- Anthropic Claude
- Azure OpenAI
- Google Gemini
- Deepseek
- LangChain
- LangGraph
- CrewAI
- AWS
- Microsoft Azure
- On-Premise Servers
- PostgreSQL
- MongoDB
- Supabase
- Qdrant
- Python
- FastAPI
- React
- React Native
- Next.JS
FAQs